Reliable and secure information technology (IT) is an integral component of any business’s success. A great IT infrastructure will help you meet customers’ needs, run at peak efficiency, and stay ahead of competitors.
However, maintaining a strong IT infrastructure requires a great deal of time, money, and knowledge. Many small to mid-sized business owners don’t have enough of those things to keep their IT infrastructure running smoothly, let alone to secure it from outside threats.
That’s where outsourced IT services come into play.
An outsourced IT support company allows business owners to offload the complexities of maintaining their own IT infrastructure. These third-party companies continuously manage, protect, and improve technology on behalf of a business.
There are plenty of up-and-coming businesses in Oklahoma City that could benefit from outsourced IT services. The area has seen a massive influx of new businesses over the past few years, and recently, it was ranked as one of the best U.S. cities for starting a company.
The competitive environment of Oklahoma City means that companies need a strong IT infrastructure to grow and prosper amongst other brands. Outsourced IT services can help Oklahoma City businesses do just that.
Do you need help managing your Oklahoma City business’s IT? Here’s everything you need to know about outsourced IT Services.
What Are IT Services Providers?
First, you need to understand what an outsourced IT services provider is and what they do.
Outsourced IT services providers act as remote IT departments. They connect your business with a team of IT technicians that can handle all your technology needs, from security to optimization.
The goal of a great IT provider is to help your businesses grow, compete, and succeed with the help of secure, efficient technology.
Professional outsourced IT services in Oklahoma City can help your business:
- Minimize downtime
- Find better IT solutions
- Implement advanced IT security measures
- Address IT concerns as they happen
In short, an outsourced IT services provider maintains and protects your technology so that you don’t have to hire in-house support or handle it alone.
Why Invest in Outsourced IT Services in Oklahoma City?
Investing in outsourced IT services offers your business a multitude of benefits. Let’s look at just a few:
1) Access to New, Better IT Solutions
Outdated technology can be a major hindrance to business growth – it slows down workflows and makes it difficult to meet customer demands. Unfortunately, many small to mid-sized business owners lack the time and funds needed to properly invest in new tools and technology.
Outsourced IT services in Oklahoma City can help your business access better IT solutions and improve your workplace inefficiencies – without breaking the budget.
Your outsourced IT specialists will analyze your current IT systems and provide recommendations for new technologies and tools that will help make your business more efficient, productive, and profitable.
In addition, these technology solutions are made more affordable through discounted subscription pricing that outsourced IT providers negotiate with each vendor.
Because outsourced IT services providers work with new technology all the time, they can introduce you to innovative tools you might not even have known existed. They will also make sure your team is trained to use your new technology solutions to their full potential.
2) Advanced Cybersecurity Protocols
Cybercriminals do not care about your business’s size or industry. They will attempt to hack and steal from anyone – including businesses with even just a few employees.
In fact, in the last year, there was a 424 percent increase in cyber breaches aimed at small to mid-sized businesses. You’re not safe just because you’re a startup or a small, family-owned business. Everyone can be a target, and if you haven’t faced a cyber threat, you likely will in the near future.
Cyberattacks can have a lasting and devastating effect on your business. An online attack can interrupt workflows, leak confidential information to the public, and cause serious financial losses – some of which are impossible to recuperate from, even after months or years.
Outsourced IT services providers will help your business minimize the risks associated with cybersecurity threats.
They offer layered, advanced cybersecurity protocols that protect your business from malware, phishing scams, and other malicious attacks. They will also continuously monitor your network and update your IT security systems to ensure you are one step ahead of the latest cyber threats.
3) Peace of Mind
Lastly, an outsourced IT provider will work to alleviate your concerns about your company’s technology systems. With a great IT provider, you won’t have to worry about when IT failures will strike, how you’ll fund future technology upgrades, or ensuring the security of your business’s sensitive data. They handle it all for you.
Instead, you’ll be able to spend your time and energy on what really matters: running your business, caring for your employees, and generating a profit.
What Services Should You Look for in a Local IT Provider?
Now that you know how outsourced IT services can benefit your business, you may be wondering what type of offerings to look for in a provider.
Here are a few of the top services we recommend looking for:
Data Backups and Recovery Plans
Your business data can easily be lost due to unexpected failures or natural disasters, especially if your business doesn’t have adequate backup and recovery processes in place.
Outsourced IT services in Oklahoma City can help keep your data secure by automatically backing it to an off-site location, such as the Cloud. This allows you to regain access to your data quickly if your system crashes or is damaged in a fire or flood.
An IT disaster or cyberattack can quickly cripple your business if it’s not quickly and professionally addressed. That’s why it’s a good idea to look for an IT provider that offers unlimited support. You should be able to call for help 24/7, 365 days a year.
Your IT provider will quickly assess your system’s status and troubleshoot with the problem as fast as possible. They may also send a technician to your office if the problem can’t be remedied remotely.
Your website is the digital face of your business. It’s essential for communicating with customers and showcasing your company’s products. Therefore, it needs to be both user-friendly and totally secure.
A great outsourced IT Services provider can help you select the right web hosting service that can support the right amount of traffic to your site. This will ensure that your website runs as quickly as possible and doesn’t crash in high traffic situations.
Additionally, outsourcing your web hosting needs is a great way to make sure your website is functional on mobile devices. In a world where everyone is on their smartphone, you need a site that looks great on all kinds of devices.
How Do You Find the Right Provider for Your Business?
Finally, we want to help you make the right decision when it comes to outsourcing your IT services to a local provider.
Some IT providers are better than others, so it’s important to do your research before partnering with one. Here are some questions to ask yourself when choosing outsourced IT services in Oklahoma City:
Where Are Their Past Reviews and Testimonials?
One of the best ways to get to know a company is by reading reviews and testimonials from current and past clients. These are often posted on the company’s website or can be obtained by request.
If you cannot access any reviews or testimonials, consider that a red flag. Outsourced IT Services providers should be proud of their work and quick to share references, especially upon request.
Do They Have Knowledge in Your Industry?
All worthwhile outsourced IT services providers can learn a new industry and its tech requirements. However, understanding a new industry’s IT needs takes time, and you might not have that on your side.
Providers who already have experience working with businesses in your industry will be familiar with your specific needs and provide better support right off the bat. They will also have insights on future trends, as well as common cyber threats in the area.
Are They Dedicated to Understanding Your Business?
Outsourced IT services in Oklahoma City are most successful when they take the time to understand your business goals fully. The more they know about your business upfront, the easier it is to provide effective solutions for your particular situation.
If an IT provider does not take the time to truly understand your business, they will likely provide generic support that won’t meet your unique needs. Keep looking until you find a provider that seems to care and offers unique, customized services.
As you can see, there are plenty of reasons to consider outsourced IT services for your Oklahoma City business.
Perhaps most importantly, they provide the tools and technologies needed to achieve your business goals and grow over time. Without external IT help, your Oklahoma business may struggle to protect itself, as well as to keep up with the local and national competition.
Want to know more about outsourced IT services and how they can help your Oklahoma business? Let’s find out together.